Shipping

US economy shipping

All orders are shipped using economy shipping, ensuring reliable and cost-effective delivery. Your items will typically arrive within 2 to 8 business days, depending on your location. Please note that delivery times may vary during peak seasons.


RETURNS

Return Cost

**Return Policy**

At High Tide Threads, we want you to love your purchase! If you receive an item that is defective or has an issue, we offer a hassle-free return policy.

**Returns for Defective or Damaged Items:**

- You may return any item that is defective or has an issue within **30 days** of the purchase date.

- To be eligible for a return, the item must be unused, unwashed, and in its original condition with all tags still attached.

- Please contact our customer service team at [Customer Service Email/Phone Number] within 30 days to report the defect or issue and request a return authorization.

- Once your return is approved, we will provide you with instructions on how to send the item back.

- After we receive the returned item, we will either send you a replacement (if available) or issue a full refund to your original payment method.

**How to Process a Return:**

1. **Contact Us**: Reach out to our customer service team to report the issue and request a return.

2. **Return Authorization**: Once approved, we will provide a return authorization and return instructions.

3. **Return the Item**: Send the defective item back to us using the provided instructions.

4. **Refund or Replacement**: After inspection, we will process a refund or send a replacement item, as per your preference.

**Please Note:**

- We do not accept returns for items that have been worn, washed, or damaged due to misuse.

- Shipping fees are non-refundable unless the return is due to a defect or error on our part.

- We recommend using a trackable shipping service for returns, as we are not responsible for items lost in transit.

Thank you for shopping with us! If you have any questions, feel free to reach out to our customer service team.

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